| BIOGRAPHY: | CARL T. HAGBERG |
| CHAIRMAN AND CHIEF EXECUTIVE OFFICER | |
Mr. Hagberg has more than 30 years experience in the Securities Industry and has held senior level positions in operations, marketing and general management assignments.
In his last ten years at Manufacturers Hanover Trust Co., he was responsible for the bank's Stockholder and Bondholder Services businesses, then the nation's largest.
He retired as a Senior Vice President of Chemical Bank's Corporate and Institutional Trust Group in 1992 to establish his own marketing, shareholder relations and investor services firm; his mission: Helping public companies – and their suppliers – to develop better and more cost-effective shareholder services.
Mr. Hagberg is considered to be one of the nation's leading experts on individual stock ownership programs. He has helped over 100 companies (including companies and government agencies in several Eastern European and Central Asian countries) to launch, improve or remarket programs aimed at customers, employees, existing stockholders and other affinity groups. He is also considered to be a leading expert on the proxy voting process and has served as Independent Inspector of Election, both in contested and uncontested situations, at over 300 annual and special meetings of shareholders.
He is the editor and publisher of The Shareholder Service Optimizer, a bi-monthly newsletter, and the author of numerous articles published elsewhere. His plain-English publication, What Every Stockholder Needs to Know About "Registered" vs. "Street-Name" Ownership has been mailed by U.S. companies to nearly three million shareholders.
Among his earlier achievements, Mr. Hagberg was a founder and the Managing Director of Manufacturers Hanover Trust Company of California from its inception in 1984 through 1992 and served on the Audit and Investment Committees of the Board.
In the early 1970s he was on loan as staff to the Banking and Securities Industry Committee (BASIC), a blue-ribbon panel of CEOs, formed to solve the "paperwork crisis in the securities industry" through standardization and automation.
He holds a BA from New York University and a Masters Degree from the Columbia University Graduate School of Business. He is a member of the American Arbitration Association, the American Society of Corporate Secretaries (a former New York Chapter President and National Treasurer), the Corporate Transfer Agents Association, the NASDAQ Board of Arbitration, the National Investor Relations Institute and the Securities Transfer Association.
Mr. Hagberg was also a Director of the Minerva Fund, Inc. [1992-97], an Equity Mutual Fund sponsored by the Long Term Credit Bank of Japan and Morgan Stanley & Co.
